Warranty Period

for your precious purchases

Timepieces sold under Clout 9 will be given a 1 to 2 years warranty from the date of original purchase. Please refer to the tables below for warranty periods for each brand.

Watch Brands

Watch Brands Warranty Period
Aigner 2-years warranty
Anne Klein
French Connection
Kapten & Sons
Kenneth Cole
Nixon
Police
Sara Miller
Shinola
Ted Baker
Timex 1-year warranty

Other Categories

Other Categories Warranty Period
All jewellery, bags stationery and accessories No warranty
All watch straps

*Upon expiration of the warranty period, any repairs will be subject to a service charge.

Components under warranty (Watches only)

The warranty covers:

  • Manufacturing defect
  • Watch movement

The warranty does not cover:

  • Batteries, case, glass, straps, bracelets, tarnishing or plating
  • Damage caused by misuse, accidents, negligence or normal wear and tear
  • Water damage unless marked water-resistant on the case back
  • Theft or loss of the complete watch or components

Components under warranty (Non-watch products)

The warranty covers:

  • Manufacturing defect

The warranty does not cover:

  • Damage caused by misuse, accidents, negligence or normal wear and tear
  • Water damage
  • Theft or loss of product components

Need to repair your item?

Please bring along the defective item, warranty booklet or warranty card, and invoice issued to our service centre at our address below:

Arista Singapore Pte Ltd.

#04-32B, IMM Building

2, Jurong East St. 21

609601, Singapore

Tel: +65 6474 2178

Opening Hours:

Monday to Saturdays* | 12.00pm – 7.30pm

Technician on Break | 3.00pm – 4.00pm

*Closed on Weekends and Public Holidays