Warranty Period

for your precious purchases

Timepieces sold under Clout 9 will be given a 1 to 2 years warranty from the date of original purchase. Please refer to the tables below for warranty periods for each brand.


Watch Brands Warranty Period
Anne Klein 2-years warranty
French Connection
Kapten & Sons
Kenneth Cole
Sara Miller
Guess 1-year warranty
Nine West
Ted Baker
Glam Rock 6-months warranty
(for Discount from 50% & Above)
Pierre Cardin

Other Categories

Other Categories Warranty Period
All jewellery, bags stationery and accessories No warranty
All watch straps

*Upon expiration of the warranty period, any repairs will be subject to a service charge.

Components under warranty (Watches only)

The warranty covers:

  • Manufacturing defects
  • Watch movement

The warranty does not cover:

  • Batteries, case, glass, straps, bracelets, tarnishing or plating
  • Damage caused by misuse, accidents, negligence or normal wear and tear
  • Water damage unless marked water-resistant on the case back
  • Theft or loss of the complete watch or components

Components under warranty (Non-watch products)

The warranty covers:

  • Manufacturing defect

The warranty does not cover:

  • Damage caused by misuse, accidents, negligence or normal wear and tear
  • Water damage
  • Theft or loss of product components

Need to repair your item?

Please bring along the defective item, warranty booklet or warranty card, and invoice issued to our service centre at our address below:

Arista Singapore Pte Ltd.

Service Centre:
IMM Building
2 Jurong East Street 21,
Singapore 609601

Opening Hours:
Monday to Friday
9:30am to 3:00pm
4:00pm to 6:00pm
Closed on Weekends & Public Holidays
• Take Lobby B Lift
• Park at Car Park B